Privacy Policy - 14-18 NOW

Extraordinary arts experiences connecting people with the First World War

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Privacy Policy

Who we are

14–18 NOW is an independent programme hosted by the Imperial War Museums (IWM).

About this Policy

14–18 NOW takes the privacy of its audience and users very seriously. This Privacy Policy outlines how your personal information is collected, used and treated as part of the terms and conditions of this site. It is a summary of the full IWM Privacy policy, tailored to suit 14–18 NOW. You can find the full IWM Privacy Policy here.

This policy is effective from 8 November 2016. We recommend that if you submit your personal data via this site, you check this page regularly to ensure you are happy with any subsequent updates.

What personal information will we collect from you?

We will only collect enough personal data from you to provide you with the service you have requested.

If you sign up with our mailing service, we will ask for your name and email address. You can provide your gender and postcode, for monitoring and reporting purposes (the information will be anonymised) but this is optional.

We will also hold information you have supplied for other purposes – for example in connection with enquiries.

We have implemented Google Analytics Demographics and Interest Reporting. This uses cookies to gather website visitor data, such as age, gender, and interests. This data remains anonymous; no personally identifiable information is collected.

You are able to opt out of Google Analytics for Display Advertising at any time. We comply with the European Union User Consent Policy.

What do we do with your personal information?

14–18 NOW events are part of the First World War Centenary Partnership, led by the IWM. If you sign up with 14–18 NOW we will use your personal information to inform you about forthcoming 14–18 NOW events, news and offers which may be of interest to you.

If you supply your information for other purposes, for example if you send us an enquiry, we will only use your information for that purpose.

If you have given your consent, we may also contact you to participate in general market research activity regarding 14–18 NOW via telephone, email or face–to–face. We may also use your personal information for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content. Where we do use your data in this way, we will ensure that it is made anonymous so you can’t be identified personally.

We will not sell, distribute or disclose your information to third parties. However, from time to time, we may send you information from a sponsor, partner or arts organisation.

We have implemented Google Analytics Demographics and Interest Reporting. This uses cookies to gather website visitor data, such as age, gender, and interests. We are using this to identify the key interests and demographics of our users, in order to optimise website content and improve user experience. This data remains anonymous; no personally identifiable information is collected. Google may use the data collected to contextualise and personalise the ads of its own advertising network.

You are able to opt out of Google Analytics for Display Advertising at any time. We comply with the European Union User Consent Policy.

How long will we keep your information?

14–18 NOW will disband as an organisation in 2019. At this time, you will be asked if you would like to sign up to the IWM mailing list. If you do not, we will delete your information. Please note that if you are already on the IWM mailing list, you may still be contacted.

Disclosure of personal information

Your personal information will be disclosed only to relevant representatives and working groups of 14–18 NOW and IWM. Only necessary information is disclosed. Keeping your information up to date

All reasonable steps are taken to ensure all information is accurate, complete and up to date. If your circumstances change, please let us know.

Storage and management of data

Emails and contact names collected from the site email sign–up will be stored by Campaign Monitor, where 14–18 NOW have an account. Standard terms and conditions can be found here: campaignmonitor.com/terms
Item 2.6 covers the confidentiality of lists and their use only by FWWCCP

Section 4 covers termination of the contract and deletion of data

Security details can be found here: campaignmonitor.com/agencies/infrastructure
Campaign Monitor servers are based in the US. The company has adopted the standard EU data protection clauses covering data transfer outside the European Economic Area: i3.campaignmonitor.com/assets/files/terms/campaign-monitor-eu-data-transfer-clauses.pdf

Accessing and updating your personal information

A request for access to your personal information must be made in writing and addressed to 14–18 NOW, Imperial War Museum, Lambeth Road, London SE1 6HZ. You should include some identification, such as a copy of your driving licence or a utility bill. We will reply to you within 40 calendar days.

Security of your personal information

We take appropriate steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form.

However you should be aware that internet transmissions can never be guaranteed to be always private or secure. You should assume that any message you send to the 14–18 NOW website may be read or intercepted by others unless there is an indication (such as the https padlock symbol) that the transmission has been encrypted.

Consent / Compliance

Your personal information will not be used for any unrelated purpose without your consent.

We comply with the European Union User Consent Policy.

IP Addresses

Every time you connect to our website, we store web server logs which show your unique IP address. This identifies what you have looked at; whether the page request was successful or not; and which browser you used to view the pages. This data will only be used for statistical purposes and helps to inform us about the usage of the site and how many hits we receive.

Cookies

For information about the use of cookies on the 14-18 NOW website please click here.

THIRD PARTY LINKS / SITES

You are able to access third party sites through links on our website. Any link to a third party site is provided for your information and convenience only. 14–18 NOW is not responsible for and makes no representations concerning the condition of and content of, or products offered at the third party site or their commitment to Privacy Laws. Any link from 14–18 NOW’s website does not indicate, expressly or impliedly, that 14–18 NOW endorses the site or the products or services offered there.

If you access a third party site, it is at your own risk.

How to unsubscribe

You can unsubscribe from any or all of 14–18 NOW’s services at any time, just click on the relevant links on our website or in the emails we send you.

Contact details

If you have any questions or concerns about the way in which we handle your personal information, please email info@1418NOW.org.uk

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Don't Miss Out

Be amongst the first to hear about about our programme and event news.

Join the mailing list

For more information about how we collect, store and use your personal contact information, read our Privacy Policy.